Privacy Policy

1. Introduction

Welcome to Lux Chauffeur Hire Brisbane. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you:

• Identity Data: Includes first name, last name, or similar identifiers.
• Contact Data: Includes billing addresses, delivery addresses, email addresses, and telephone numbers.
• Financial Data: Includes bank account and payment card details processed through secure payment gatekeepers.
• Transaction Data: Includes details about payments to and from you and service specifics, such as chauffeur bookings, airport transfers, and vehicle selections.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, location, and operating system platforms used to access our website.

3. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To fulfill the contract we are about to enter into or have entered into with you (e.g., managing bookings, tracking flight arrivals, and dispatching vehicles).
• Where it is necessary for our legitimate interests (or those of a third party) provided your fundamental rights do not override those interests.
• To comply with a legal or regulatory obligation.

4. Data Security

We have implemented robust technical and organizational security measures designed to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized manner. Access to your personal data is strictly limited to authorized chauffeurs, support personnel, and operational staff who have a business need to know.

5. Disclosure of Your Information

We may share your data with trusted partners strictly required to deliver our premier transportation services, including:

• Assigned professional chauffeurs and operations managers.
• IT infrastructure and hosting service providers.
• Professional legal, financial, and auditing advisers.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your personal data. To exercise any of these rights, please reach out to our team.

7. Contact Us

If you have any questions regarding this privacy policy or our data handling practices, please contact our concierge desk:

• Email: info@luxchauffeurhirebrisbane.com.au
• Phone: 0431074006
• Address: 410 zillmere road zillmere, Australia